Terms of Use and Privacy Policy

General provisions

You will be affected by the terms and conditions set forth below in using the BATCAM-related web services (hereinafter referred to as "services") provided by SM Instrument (hereinafter referred to as "we") on the Internet (including the wireless Internet. The entire website and all API use are affected by the terms and conditions of use. At our discretion, we have the right to change or modify these Terms of Use by clearly marking any changes or modifications made to the bottom of this page. We do not sell, lease or provide information or data to third parties. We use the collected information and data for internal purposes according to the nature of the service. In some cases, we are obliged to comply with court orders and government requests and provide information or part of it to authorized agencies. We may disclose or access information at any time, such as in compliance with litigation, as required by law to protect the rights of users or others, to investigate fraud, or to maintain service and improve products. Information about you is divided into personally identifiable information and personally unidentifiable information, depending on whether the information identifies you as a specific person.

Update Notices for Privacy Policy Changes

We have the right to change our Privacy Policy at any time without notice. The current version of the privacy policy indicates the effective date on the site. Therefore, it is recommended that you check your privacy policy regularly.

Agree to use the service

We provide various calculations using data measured with ATCAM and feature and video extension conversion to output reports. This service is available through the web interface. You agree to comply with the terms and conditions and restrictions relating to the use of the Services. If you agree to access services for generating BATCAM reports, you agree to process information and data as described in your Privacy Policy and Terms. This service is intended for all typical users.

Personally, identifiable information

You do not need to sign up to use our services. We do not collect personally identifiable information, your IP address, or other information that can be used solely or in connection with other data to identify you. If you send an email to our email address shown on the site, we can keep a record of all your inquiry requests. If you contact us, we'll answer you using only your email address. We do not store or use your email address for any other purpose. To prevent loss, misuse, unauthorized access, disclosure, or alteration of personal information that applies to the disposal or destruction of personal information, we strive to maintain proper physical, procedural, and technical security of the collected information. Our site uses SSL encryption to provide additional security for your information.

Non-personally identifiable information

While using our services, you may upload and provide information and data that is not personally identifiable, depending on the nature of the service. We use this information and data only for the purpose of providing the requested service and improving the user experience. Processing information and data is handled automatically without human intervention or supervision. We use data only in ways that are absolutely necessary in the nature of the requested service. We do not access, collect, use, or store data or information that is not required to provide the requested service. All data you provide to leverage our services will be stored only for the required period of time on our designated servers and the collected data will not be available externally.

User Obligations

You shall comply with the relevant statutes, the provisions of these terms and conditions, instructions for use, and cautions, and shall not interfere with our business. You may perform any profit-making activities without our prior consent and may not copy, duplicate, alter, translate, publish, broadcast or otherwise use the information obtained from the service without our prior consent or provide it to others.

Immunity and Indemnity

We do not take any responsibility for the information, data, accuracy, reliability, etc. posted on the service, and the user shall be responsible for any damages caused by the data posted or transmitted using the service. If the user violates the provisions of these Terms and Conditions and damages the user or any third party, the user who violates these Terms shall compensate for any damages incurred to the Company and indemnify the Company from such damages.

Settlement of a dispute

The user and the company shall make every effort necessary to resolve disputes arising from the service smoothly. Notwithstanding the provisions of the terms and conditions, if a lawsuit is filed due to a dispute, it shall be the jurisdiction of the court that governs the location of the company.


The results of our services provide estimates calculated based on the measured data that you upload. As a result, all the resulting data in the report can be different from reality, depending on the measurement environment and system information.

This policy is effective from 08 January 2021.


This report provides estimates based on measured data using the BATCAM.
Therefore, the estimates of leakage, loss, etc. in the report are approximations based on measurement data and
may differ from the actual ones depending on the measurement environment and system information.
Graph output of gas leak and partial discharge report work normally in firmware 1.4.7 or higher version.